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The Student Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of the students. Since the inception of the college, the Committee has been under the direct purview of the Principal.
The Student Grievance Redressal Committee (SGRC) aims to look into the complaints lodged by any student and redress it as per requirement. The students can state their grievance regarding any academic and non- academic matter within the campus through the online and suggestion box. The institution aims at solving the grievances of the students within stipulated time.
The Student Grievance Redressal Committee has been developed to settle the grievances of the students and other stakeholders within a reasonable time period for further strengthening the bond of the students with the institution by providing them with all kind of facilities to a satisfaction level for maintaining a convenient ambience of academic teaching and learning.
The SGRC’s objectives include:
Maintaining a healthy environment
The SGRC aims to create a conducive and unprejudiced educational environment.
Resolving grievances
The SGRC aims to resolve grievances in a timely manner.
Strengthening relationships
The SGRC aims to strengthen the bond between students and the institution, and to promote healthy student-teacher relationships.
Preventing discrimination
The GRC aims to ensure that students and staff are treated equally and fairly, and are free from unlawful discrimination, harassment, bullying, and victimization.
Students can usually file grievances through online or by writing a grievance and dropping it in Suggestion box. The SGRC will review the grievances and act accordingly, and will report back to the authorities on the status of each case.
Composition of the Student Grievance Redressal Committee
(Revised on June 2024)
| Sl.No | Name | Designation |
| 1. | Prof. Nisha Joseph | Chairperson |
| 2. | Mr. Singaiah | Convenor |
| 3. | Ms.Kavya | Member |
| 4 | Dr. Mohan Babu | Member |
| 5 | Mr.Prince Xavier | Member |
| 6 | Ms.Rajalakshmi | Student Representative |
Functions of the Student Grievance Redressal Committee
- To accept written grievances from students and staff related to the system.
- To create and implement a mechanism to handle the reported grievances.
- To forward the findings to the Management if necessary for further action.
- To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.
- To attend to the grievances based on the authenticity and gravity of the criticisms made.
- To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc.
- To convene periodical meetings to discuss whether the grievances have been settled.
- To make a follow-up of these matters at regular intervals till their final disposal.
- To maintain strict confidentiality, if necessary.
Procedure for registering complaint:
- The students can lodge their grievance through online through College Website / Email (grievancesstannes123@gmail.com)
- The students may feel free to drop the writing (can be anonymous if required) in the grievance/ suggestion box.
- The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.
